Tissue Request - Regional Tissue Bank

For your convenience, we have an electronic ordering process to accept your request 24/7.  Orders are processed Monday-Friday during business hours (excluding holidays)

Please follow the steps outlined below.

  • Complete Our New Electronic FormWe welcome your questions, inquiries and order submissions by email. This Quality Initiative will enhance order accuracy and communication with our clients. Download Tissue Request form.
  • Send Completed Form - Purchase Order Requisitions may also be attached to the email. Send completed form to tissuebank@nshealth.ca. Please ensure your Tissue Request form is filled out completely and accurately.   Incomplete forms will be returned to sender.
  • Watch Your Inbox for Order Process - One or more email addresses you provide will be notified by Customer Service when your order is received, processed and then shipped.  Tracking information for your order will be sent to the provided email address upon shipping.
  • All orders are shipped overnight for next day delivery.  Orders can be shipped Monday-Thursday for delivery Tuesday- Friday (with an exception for centers in Nova Scotia where same day delivery is used).  We do not ship orders on Holidays or the day before a holiday.  Orders can be processed and shipped same day providing they are received before our shipping cut off of 1300 AST.
    Thank you for your continued support.

Customer Service, Regional Tissue Bank
5788 University Avenue
MacKenzie Building, Room 431
Halifax, NS B3H 1V8
Tel: 902-473-4171
Toll Free: 1-800-314-6515